Support
Contact Information
For support inquiries, please contact:
📧 Email: balancetrackr@gmail.com
Features
Accounts
- Track multiple bank accounts manually
- Support for shared and personal accounts
- Real-time balance updates
- Transaction history
- Customizable account icons
- Manual balance adjustments
Loans
- Support for various loan types: mortgages, car loans, student loans, personal loans, consumer loans, credit cards
- Detailed payment schedules
- Interest calculations
- Monthly payment tracking
- Support for both annuity and serial loan types
- Automatic payment processing
- Detailed loan payment records
- Recurring credit card usage tracking
Transactions
- Record income and expenses
- Categorize transactions
- Support for recurring transactions
- Detailed transaction history
- Transfer between accounts
- Custom transaction dates
- Transaction search and filtering
Data Management
- Export data to .regnskappdata files for backup
- Selective data export (choose what to include)
- Import data from backup files
- Option to replace or merge data during import
- Local data storage with no external servers
Additional Features
- Multiple currency support (over 160 currencies)
- Multi-language support (Arabic, Chinese Simplified, Chinese Traditional, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Norwegian, Spanish, Swedish, Ukrainian)
- Custom categories with icons
- Financial overview and statistics
- Customizable payday setting
- Biometric authentication (e.g. Face ID or Touch ID on iOS, fingerprint or face unlock on Android)
- "Make it Rain" animation feature with customizable options
- Show/hide cents in amounts
Frequently Asked Questions
How do I add a new account?
- Go to the Accounts tab
- Tap the + button
- Enter account details
- Save
How do I set up a loan?
- Go to the Loans tab
- Tap the + button
- Choose loan type
- Enter loan details
- Save
How do I set up a recurring transaction?
- Add a new transaction
- Enable the "Recurring" toggle
- Set the frequency (weekly, monthly, yearly)
- Choose the start and optional end date
- Save the transaction
How do I export my data for backup?
- Go to Settings
- Select "Export & Import"
- Choose the "Export" tab
- Select what data you want to include
- Tap "Export Data"
- Choose where to save the .regnskappdata file
How do I import data from a backup?
- Go to Settings
- Select "Export & Import"
- Choose the "Import" tab
- Decide whether to replace existing data
- Tap to select your backup file
- Confirm the import
How do I change the language?
- Go to Settings
- Select Language
- Choose your preferred language (Norwegian, English, French, Spanish, German, Danish, or Swedish)
- Restart the app if prompted
How do I enable biometric lock?
iOS: Long press the app icon on your home screen, then select "Require Face ID" or "Require Touch ID".
Android: Open the app, go to Settings, then Security (or App lock), and turn on biometric lock. The exact wording may vary by device.
How do I change the currency?
- Go to Settings
- Tap on Currency
- Select your preferred currency from the list
How do I set my payday date?
- Go to Settings
- Find the Payday setting
- Select your regular payday date (1-31)
- The system will automatically adjust for weekends
Data Security
- All data is stored locally on your device. On iOS the app uses SwiftData; on Android it uses local database storage
- No internet connection required
- No account creation needed
- Support for biometric authentication (e.g. Face ID or Touch ID on iOS, fingerprint or face unlock on Android)
- Manual data export and import gives you complete control
- Your financial data is protected by your device's built-in encryption
Updates
The app is regularly updated with improvements and new features. Make sure to keep your app updated through the App Store (iOS) or Google Play (Android).
Feedback
I welcome your feedback and suggestions for improving the app. Please use the feedback option in the app's settings or contact us directly via email.
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